Support Ticket v2.0 Statistics:
Currently there are 16 open tickets in the system.
Of the open tickets in the system, 7 are Maintenance related tickets.
Of the open tickets in the system, 9 are Technology related tickets.

Total tickets submitted: 930
Total tickets closed: 914
Completion rate: 98%
Average days to complete a ticket: 11.65

Oldest open ticket is dated: Monday, November 7, 2011