Support Ticket v2.0 Statistics:
Currently there are 21 open tickets in the system.
Of the open tickets in the system, 6 are Maintenance related tickets.
Of the open tickets in the system, 15 are Technology related tickets.

Total tickets submitted: 917
Total tickets closed: 896
Completion rate: 98%
Average days to complete a ticket: 11.60

Oldest open ticket is dated: Monday, November 7, 2011